All blogs

5 Q's to understand before considering a Professional Management Company for your second home

An independent luxury vacation home is a source of great joy for homeowners … offering a place to connect with loved ones, unwind, and recharge. However, when homeowners are not using it, there is an opportunity to convert the second home into an income-generating property, without any hassles to them.

V Are Family is a Property Management Company, that specialises in organising and managing unique, customised family vacations and properties. We provide high standards of home maintenance, security, and day-to-management - providing homeowners with value, and at the same time shielding them from risks.

  • Sustained monthly income generation
  • Property maintenance including manpower
  • Flexibility of personal use in a fully serviced home with manpower

How much you can earn from your home depends on the potential revenue generation and operating costs. And more importantly who is bearing these costs. Proper home care and excellent service delivery demand outlays on equipment, staff salaries & training, chemicals, home maintenance, among other things. Be careful to carefully consider all your costs. It is very possible that a 70% revenue share leaves you with only 10% earnings – depending on who is bearing the costs.

THE HOMEOWNER DECIDES: HOW MUCH THEY USE THEIR HOME VS HOW MUCH THEY EARN


Five important questions to truly understand the risks and the net earning potential.

Q1: What is the desired service level?

The service level at your home will be the primary factor to determine the pedigree and quality of your guests. Also, how much you can charge. Your expectations for service should mirror the standards you hold for your own residence. From housekeeping to maintenance, every aspect of your property's care should be of the highest caliber. When staying at a V are Family homes, guests are assured an unprecedented level of service, previously only seen at upscale hotels. Our professionally trained staff ensures impeccable guest service, hygiene, and overall upkeep, ensuring the safety and satisfaction of your home's occupants

Breakfast Spread at Bliss Cottage, Nainital
Lunch and our team at Juniper, Kasauli


Q2: How much does this service level cost and who bears the costs?

Operating and maintaining a vacation home comes with various costs, including upfront, direct, and indirect expenses. Attempting to cut corners on these costs can jeopardise the desired service levels, leading to diminished guest experiences, lower occupancy rates and prices. At V are Family, we bear all upfront, direct, and indirect operating costs, demonstrating our commitment to long-term partnership and success. This provides for a compete downside protection for homeowners.


Q3: How many days your home should be occupied? And by who?

Luxury vacation homes need time to breathe. That’s why it’s crucial to strike a balance between occupancy, time reserved for maintenance, and homeowner use. Unlike hotel rooms, luxury homes have a much larger area, which needs adequate time for an acceptable turnaround and sanitation. Additionally, firsthand meticulous guest screening processes are essential to safeguarding your home's reputation, safety, and upkeep. By implementing stringent guest vetting, we prioritise the protection of your property, and any potential disturbances in the neighbourhood.

V are Family guests at Limerick Villa, Mussoorie and Five Divine Woods, Kasauli


Q4: How much should you charge?

Pricing your vacation home involves considering various factors, including location, amenities, and market trends. While initial pricing is influenced by these factors, as the good word spreads, the aim is to command a premium on the back of positive reviews, standardized service certainty, and a growing reputation. As a comparison, we currently benchmark our pricing to 5-star hotel accommodations, with a strong upside potential.

V are Family home keepers at Oak Lodge, Nainital and Limerick, Mussoorie


Q5: What Earnings Can You Expect?

The earnings for homeowners depend on how much revenue their home can generate, minus operating and one-time costs (as shown in Table above). Beware, high revenue share proposals can be very misleading. What you need to understand is your earnings after costs. Ideally, a professional management company must bear all the operating costs. V Are Family offers a revenue sharing model, which is the only successful global standard for luxury vacation homes.  Further, by fully assuming the risks and costs associated with vacation home management, we ensure homeowners' peace of mind and maximise their earning potential.

In conclusion, selecting the right property management partner is essential for optimising returns and safeguarding your investment. With a decade of experience, our track record speaks volumes—no homeowner has ever left the V are Family network.

your holiday, your home

Explore Our Newest Apartments in Kasauli Hills